If you are not happy with your purchase, we will gladly exchange the product for an item of equal value within 14 days of receipt of your products. Products purchased with store credit do not qualify for a return or exchange.

Kingdom Come Home does not cover the cost of return shipping unless the product being returned is damaged upon receipt. Please include pictures of any damaged product in communication on the day you received the damaged product as this is required by the United States Postal Service in order for the company to file an insurance claim for damages. Damaged products will be replaced with the same product ordered. Damaged products can not be exchanged for other Kingdom Come Home products.
 
Please note: Full size fragrances are not available for a return or exchange if a try me size is available for purchase. Please order the "Try Me Size" before making the commitment to a full size bottle.  

Tinctures, tea's, supplements, products purchased that received a full-size gift with purchase, and deluxe-size fragrance samples are not eligible for a return or exchange.

We do not use unnecessary chemicals in our products to prevent them from melting, as most are toxic in nature. Therefore, we do not replace or refund products that have melted during delivery. Please see the melt warning on our products for more information. It is best to ship to an address where the product can be brought inside immediately. If the product arrives soft, it can be placed in the refrigerator to return to a solid state.